PORTALJABAR, BANDUNG CITY - PT Kereta Api Indonesia Operational Area 2 Bandung recorded proud operational performance in the first quarter of 2025.

A total of 24,508 train trips, both long-distance passenger trains, local passenger trains, and freight trains have been operated from January to March 2025 with a departure punctuality rate of 99.65% and an arrival punctuality rate of 98.18%.

Public Relations Manager of KAI Daop 2 Bandung, Kuswardojo explained that this achievement cannot be separated from ongoing efforts to improve railway infrastructure and operational facilities and is the result of joint work from all levels and consistent support for maintenance of facilities and infrastructure.

"This achievement reflects Daop 2 Bandung's commitment to providing reliable, safe, and timely transportation services to the community," said Kuswardojo.

According to him, punctuality is one of the main indicators of the quality of KAI services. And the optimization of supporting facilities and infrastructure, starting from repairing rail lines, improving signaling systems, to regular maintenance of locomotives, carriages, and trains continues to be carried out.

"All of this is the key to success in maintaining the punctuality of train journeys," he said.

Improved schedule efficiency and optimization of resource management contributed to this success. In addition, Daop 2 Bandung also continues to coordinate with various parties in maintaining the smoothness of train travel, including in securing crossings and handling operational disruptions.

Furthermore, Kuswardojo added that in addition to technical aspects, improving human resource (HR) competency and solid collaboration between work units also contributed to this achievement.

"We are committed to continuously improving services and ensuring customer safety, security, and comfort. In line with KAI's mission to provide services that prioritize safety, punctuality, and comfort," said Kuswardojo.

With this achievement, Kuswardojo hopes to continue to increase public trust in rail transportation as the main choice for comfortable, fast and punctual travel.

"We also express our gratitude for the public's trust in continuing to use train services as the preferred mode of transportation. We will continue to improve and are committed to providing the best service for all loyal KAI customers," he concluded. (no)