PORTALJABAR, BANDUNG CITY - Gathering with family and beloved relatives is something to look forward to during Eid al-Fitr. But there are a number of jobs or that make the moment something expensive.

One of them is for Call Taker 112 Bandung City. Because, they must be on standby for 24 hours to handle various emergency situations for the comfort and safety of Bandung residents.

Please note, Call Taker 112 Bandung is an emergency service that can be contacted anytime and anywhere by Bandung residents.

This toll-free service serves various types of emergency calls, such as accidents, fires, crimes, and natural disasters. Anyone who needs help can directly call 112, and officers are ready to provide a quick response.

For Call Takers, every call is a big responsibility. They not only respond to emergencies, but also provide a sense of security and help resolve issues in a professional manner.

They are the spearheads who maintain the tranquility of the city of Bandung, regardless of time, including during holidays such as Eid.

One of the officers is Indy. This year he was forced to not be able to gather with his family during Eid al-Fitr 1446 Hijri.

Even though he knows that the task he is doing is very important, he still feels a deep longing for his children, wife, and parents.

"When I receive a case and the case is finished being handled, I feel happy because I can help people even indirectly," said Indy.

"The sad thing is, during the Eid holiday like this, we still have to go to work because the 112 service is 24 hours. So it's hard to meet family, children, and parents," he added.

For Indy and his colleagues, this is a sacrifice that must be made to maintain the safety of Bandung City residents. Even though they are far from their families, they have a noble duty to always be on standby.

As a form of commitment, the Call Taker 112 service also collaborates with various related parties to ensure that every emergency incident can be handled effectively and in a timely manner.

Thus, Bandung City residents can experience the Eid moment with peace of mind, knowing that they are protected by services that are always there, non-stop.

To respect the officers, use the 112 service if there is an emergency. Never call to provide false information or just for fun. (Bandung City Communication and Information Service/Fauziah)